Practice management software for South African surgical practices.

What the software does

Laktis is used by the staff of a surgical practice, not by the public. It covers the administrative work that surrounds a consultation or a procedure:

• Patient records — demographics, medical aid details, contact history, kept in one place and accessible to authorised practice staff.
• Consent and clinical documents — completed and signed on a tablet in the consulting room, stored against the patient record rather than in a folder.
• Correspondence — referral and follow-up letters to referring practitioners, generated from the record instead of retyped.
• Billing capture — procedure and consultation details recorded at the point of care and exported in a consistent format for the practice's billing bureau.
• Patient communication — one-time verification codes and document links sent by WhatsApp or email when a patient registers or needs to receive a document.

Who it is for

Private surgical practices in South Africa, typically one to three practitioners with supporting administrative staff. Laktis is sold to the practice as a monthly subscription. It is not a medical device, does not provide clinical decision support, and does not replace a practice's billing bureau or medical aid submission process.

Handling of patient information

Laktis processes personal information on behalf of the practices that use it. Each practice remains the responsible party for its own patient records under the Protection of Personal Information Act, 2013. Laktis operates as an operator under that Act and processes patient information only on the practice's instruction.

Patients communicate with the practice through Laktis only where they have given consent for that contact, and can withdraw it at any time by telling the practice. Our privacy policy sets out what we collect, why, and how to reach us about it.

Current status

Laktis is in pilot with a private surgical practice in Gauteng. We are not currently taking new practices on self-service sign-up; onboarding is arranged directly. If you run a practice and want to know more, get in touch at the address below.